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Why was Cameron hesitant to use the cloud?
 

He distrusted external networks and lacked private cloud knowledge.

 
What was the consequence of not using the cloud?
 

Tornado destroyed data; most client records were permanently lost.

 
How could the cloud have prevented data loss?
 

Cloud backup would ensure access even after hardware damage.

 
What hybrid solution could suit Cameron's concerns?
 

A hybrid model balances internal control with external reliability.

 
Why should businesses monitor cloud computing trends?
 

Trends inform better decisions and avoid outdated practices.

 
What lesson can be learned from Cameron’s experience?
 

Proactive adoption prevents loss and supports business continuity.

 

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Why did River prefer simpler IT solutions?
 

She lacked staff resources to manage complex platforms.

 
Why did Josh advocate for PaaS?
 

He wanted control and better cloud security options.

 
What SaaS benefit may appeal to River’s needs?
 

SaaS offers ease, accessibility, and automatic updates.

 
What’s a key challenge with PaaS for them?
 

Requires technical skills and may limit scalability.

 
Which model reduces in-house IT workload most?
 

SaaS eliminates hardware management and updates responsibilities.

 
What’s the value of presenting data before deciding?
 

It supports informed choices aligned with business needs.

 

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What was Cathy’s main concern about the cloud?
 

She feared risks and complications for their growing business.

 
How did Ted help address Cathy’s concerns?
 

He conducted a risk assessment and contacted cloud providers.

 
What tool helps prioritize cloud-related risks?
 

A risk matrix ranks likelihood and severity of issues.

 
Which category often contains top cloud concerns?
 

Security—data protection, breaches, and user access control.

 
What onsite strategy improves cloud security?
 

Employee training and quick IT communication on threats.

 
Why is focusing on success important post-adoption?
 

It increases buy-in and builds trust in cloud use.

 

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What was Cathy’s main reason for hesitating?
 

She was worried about security and data protection risks.

 
How did Ted prepare to address Cathy’s concerns?
 

He performed risk assessments and contacted reliable providers.

 
What tool helps categorize risk levels clearly?
 

A risk matrix shows severity and likelihood of threats.

 
What should be prioritized when assessing cloud risks?
 

Security breaches, compliance gaps, and data loss issues.

 
How can on-site teams reduce risk effectively?
 

Train employees and ensure prompt IT communication.

 
Why share cloud success with your team?
 

It builds trust, boosts morale, and encourages adoption.

 

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What was Frank’s initial security strategy?
 

Used encryption to block external cloud access effectively.

 
What oversight caused internal confidentiality concerns?
 

All employees had unrestricted access to client data.

 
Why was Claire alarmed by employee conversations?
 

Client spending and personal data were openly discussed.

 
What identity management solution did Claire demand?
 

Log data access and restrict who can view it.

 
How did Frank reinforce the new policy?
 

He issued memos and clarified confidentiality expectations company-wide.

 
What key strategy was missing from the start?
 

Proper identity controls and access limitations were overlooked.

 

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Why didn’t Danielle use cloud storage?
 

She preferred downloading files via email for access.

 
What event triggered a business crisis?
 

Her laptop and phone were stolen during a trip.

 
Why was the data loss so damaging?
 

Stolen devices had client and business account data.

 
How could cloud use have helped?
 

Cloud access avoids local data loss from theft.

 
What device management features can reduce risk?
 

Lock, wipe, track, and secure remote cloud access.

 
What lesson did Grant learn from this?
 

Prioritize device security over expansion to protect operations.

 

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Why was Michael dissatisfied with his SOA?
 

It lacked flexibility and didn’t boost connection effectively.

 
What solution did Hannah suggest to Michael?
 

She recommended integrating SOA with cloud infrastructure.

 
How does cloud integration help SOA performance?
 

Cloud boosts SOA processing power and service flexibility.

 
Which sectors rely heavily on SOA?
 

Banking, healthcare, and government for secure services.

 
What are the two types of SOA services?
 

Business services and infrastructure services support operations.

 
What benefit does SOA bring to IT systems?
 

Improves data flow, reusability, and organizational flexibility.

 

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What issue did Amy’s company face?
 

Their IaaS system underperformed due to rapid growth.

 
What advice did IT give Amy?
 

The system couldn’t improve without scaling infrastructure.

 
What solution did Amy choose?
 

She scaled vertically by selecting a larger server.

 
What does vertical scaling typically involve?
 

Adding resources like threads, cache, or databases.

 
How does horizontal scaling differ from vertical?
 

It adds resources by combining multiple system components.

 
Why are cloud apps better than web-only apps?
 

Cloud apps are scalable, standardized, and server-compatible.

 

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What challenge did Tim face after cloud adoption?
 

Employees were confused and misused the cloud system.

 
Why did confusion arise among Tim’s team?
 

Tim lacked policies and didn’t define cloud responsibilities.

 
What solution did Sarah suggest to Tim?
 

Implement cloud best practices and governance policies.

 
What’s a key focus of best practices?
 

Data management, integration, and infrastructure preparation.

 
Which standard ensures cross-system communication?
 

Interoperability links apps, servers, and customer data.

 
What did Tim do first to improve cloud use?
 

He started defining governance roles and responsibilities.

 

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Why was James unsure about the cloud?
 

He couldn’t connect its cost to business outcomes.

 
What did Dolly ask James about?
 

Whether he was using monitoring tools or reports.

 
Had James been monitoring cloud performance?
 

No, he hadn’t tracked metrics or system behavior.

 
What did James decide to do next?
 

Monitor cloud usage and impact for one month.

 
What should cloud monitoring evaluate
 

Security, speed, deployment time, device use, and uptime.?

 
How do dashboards help monitor services?
 

They track metrics and compare actions to goals.

 

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