Your Player Snips Are Ready to Copy: Watch the Getting Started Video Hover over each one to get the Player Snip code. Then in another window, open your course curriculum. Find the lesson you wish to place the snip into and put the editor into code view. After putting the editor in code view, paste in the Player Snip. Once the snip is pasted, get out of code view, save the course and then preview the lesson sinde the course player. See the latest updates  

Welcome To Player Snips

Please watch the getting started video below before you begin using your new superpowers

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How can Toni be assertive without being pushy?


 

Use calmness, positivity, honesty, enthusiasm in sales.

 
How does Toni’s emotional intelligence affect her sales?

 

Empathy and self-awareness build better customer relationships.

 
What challenge does Toni face with self-regulation?

 

Managing stress-induced emotions like crying requires practice.

 
How can Toni solve customer problems effectively?

 

Identify, analyze problems; offer tailored solutions confidently.

 
What closing technique could Toni try?

 

Use assumptive close or offer limited-time bonuses.

 
Why is enthusiasm important in Toni’s sales approach?

 

It attracts customers and builds trust without pressure.

 

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Why is researching customers essential before sales calls?


 

Understand needs, values, and environment to tailor solutions.

 
What are the top customer values to focus on?

 

Ease, quality, reliability, service, and overall value matter.

 
How can Tammy identify customer needs effectively?

 

Ask questions, observe, and immerse in customer’s world.

 
How does anticipating customer needs improve sales?

 

Contact clients timely, prepare solutions before they ask.

 
Why should Tammy use surveys or face-to-face questions?

 

To gather direct customer opinions and foresee opportunities.

 
How can knowing the competition help Tammy?

 

Understand alternatives, highlight product strengths, build trust.

 

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Why must Tim fully know his product before selling?


 

Knowledge builds trust and answers customer questions confidently.

 
How does believing in the company affect sales?

 

Genuine belief increases customer confidence and boosts sales.

 
What creates enthusiasm in a salesperson like Tim?

 

Interest, knowledge, and motivation drive true enthusiasm.

 
Why link the product to customer values?

 

Matching values builds rapport and closes sales effectively.

 
What questions help identify customer values?

 

Ask about provider expectations and past challenges faced.

 
How can Tim improve his sales approach now?

 

Know product, be enthusiastic, connect with customer needs.

 

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What defines a qualified sales lead today?


 

A lead must have a real need for product.

 
How should Andrew sift through his leads?

 

Prioritize by purchase authority, interest, and product fit.

 
Why balance time and cost when pursuing leads?

 

Focus on leads with highest profit potential and proximity.

 
When should Andrew let go of certain leads?

 

Drop unqualified, unaffordable, or difficult leads promptly.

 
Why focus on positive leads first?

 

Positive leads lead to more sales and better relationships.

 
How does updating lead information help sales?

 

Keeps list accurate, saves time, and avoids wasted effort.

 

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How can sales authority be developed?


 

Learn product, market, competitors, and use a mentor.

 
Why is knowing your competition important?

 

Predict their moves and plan your sales strategy.

 
How does continuing education help sales success?

 

Stay current on products, trends, and customer needs.

 
What builds self-confidence in sales authority?

 

Knowledge, assertiveness, and presenting multiple solution options.

 
How can authority solve customer problems?

 

Educate customers and guide them to best solutions.

 
What did Carol do to improve her sales approach?

 

Researched product, learned assertiveness, and prepared options.

 

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Why is building trust key to successful sales?


 

Customers buy only from people they truly trust.

 
How do testimonials build customer trust?

 

They provide real evidence of product quality.

 
What does transparency mean in sales?

 

Being honest about successes and failures openly.

 
Why must a salesperson be genuine?

 

Authenticity shows honesty and builds strong customer trust.

 
How can you understand a customer’s point of view?

 

Listen carefully and ask what matters most.

 
What helped Casey gain his customer’s trust?

 

Used testimonials, transparency, and genuine concern.

 

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Why is active listening important in sales?


 

Shows engagement and respect to build customer trust.

 
How often should you communicate with clients?

 

Regularly, even without ongoing sales, to stay remembered.

 
How do rewards improve customer relationships?

 

They show appreciation and encourage repeat business.

 
Why build new client relationships diligently?

 

New connections may reveal future sales opportunities.

 
What helped Stacy gain a repeat sale?

 

Listening, checking in, and sending thank-you gifts.

 
How can you maintain strong client performance?

 

Know expectations, ask for help, and stay focused.

 

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Why avoid sounding scripted in sales?


 

It feels fake and reduces customer trust immediately.

 
How can humor help in sales?

 

Breaks ice and makes you and product memorable.

 
Why is being yourself important?

 

Shows genuineness and builds trust with customers.

 
How to start a better sales conversation?

 

Use personal, engaging questions instead of scripted lines.

 
Why thank and reward customers?

 

Shows appreciation and builds positive future relationships.

 
What advice helped Tom improve his pitch?

 

Be authentic, use humor, and thank customers sincerely.

 

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How can valuing your work boost motivation?


 

Recognize accomplishments and see failures as learning opportunities.

 
Why should you reward yourself for achievements?

 

Rewards reinforce goal completion and keep motivation strong.

 
How does focusing on success help motivation?

 

Celebrate wins and repeat positive habits consistently.

 
What is a strategy to combat procrastination?

 

Break tasks into small, manageable steps to start.

 
How does scheduling affect procrastination?

 

Plan tough tasks during your peak energy times.

 
What did Debbie and Ann decide to do?

 

Use motivation tips from research to improve performance.

 

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What does SMART stand for in goal setting?


 

Specific, Measurable, Achievable, Results-focused, Timely.

 
Why set long-term goals?

 

They focus motivation and prioritize your performance growth.

 
How do short-term goals help your progress?

 

They break big goals into achievable, motivating steps.

 
Why track and modify your goals regularly?

 

To stay focused, adjust efforts, and maintain motivation.

 
How should you handle goals when circumstances change?

 

Modify goals to fit new roles or changing situations.

 
How did Harold support Julie’s goal progress?

 

He reviewed goals, suggested more cold calls, planned check-ins.

 

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