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Welcome To Player Snips
Please watch the getting started video below before you begin using your new superpowers
Why was James’ change team carefully chosen?
Skills ensured smooth transition and strong collaboration.
How does commitment support change management?
Commitment builds trust and sustains momentum.
Why is communication crucial during organizational change?
Clear messages align stakeholders and reduce resistance.
What role does conflict management play in change?
Resolves tensions, keeping progress steady and positive.
How does a defined strategy aid transitions?
Strategy provides direction, clarity, and measurable goals.
What outcome did James’ team achieve?
Successful change leading to company growth.
PS-036
Why did Mary need to inform employees early?
Early communication reduced uncertainty and resistance.
What made her presentation effective?
It targeted those most affected directly.
Why prepare managers and supervisors beforehand?
They guided employees and reinforced the message.
How did employees react once they understood?
They fully embraced and supported the change.
What communication skills are vital in change?
Clarity, empathy, and audience awareness matter most.
Card 6
Why is “What’s in it for me?” important?
It connects change benefits to personal motivation.
PS-036
Why did employees initially resist the change?
They lacked clear information and understanding.
What was Tammy’s first discovery during complaints?
Employees didn’t know specific change details.
How did Tammy address rumors and uncertainty?
She organized a clarifying meeting.
What role does education play in change?
It reduces fear and builds trust.
How did employees react after clarification?
They eventually accepted the change.
What tool proved most effective here?
Education and open communication.
PS-036
Why did Bill stay calm during planning?
His demeanor influenced team confidence and focus.
What did Bill add to his schedule?
Extra time for unknown challenges.
Why is contingency planning important?
It prepares for unexpected events.
How did Bill manage tasks effectively?
He delegated responsibilities to skilled team members.
What role did communication play?
Open communication built trust and reduced uncertainty.
What was the final result of Bill’s approach?
A smooth and successful transition.
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What was Tom’s main concern about the change?
Employee support and possible objections.
How did Tom gather employee opinions?
He conducted surveys and collected feedback.
Why is feedback important in change management?
It reveals issues before implementation.
What did Tom do after reviewing concerns?
He addressed them and adjusted the plan.
What was the result of addressing objections early?
Employees fully supported the change.
Which tool best illustrated Tom’s approach?
Feedback and responsive adaptation.
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Why were status meetings important for Jenny’s team?
They addressed concerns and kept progress on track.
How did managers recognize employee contributions?
Through one-on-one praise and public recognition.
Why celebrate successes during change?
Recognition builds morale and sustained commitment.
How were employees kept informed post-change?
Ongoing updates shared results and benefits.
What effect did recognition have on employees?
It motivated them and reinforced support.
What ensured long-term support after implementation?
Continuous feedback and transparent communication.
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What was John’s first step in AI?
Discovery: identifying strengths and best practices.
What did the dreaming phase involve?
Creating a vision based on capabilities.
How did John guide the dream into reality?
By designing systems leveraging resources.
What is the focus of the destiny phase?
Sustaining momentum for continuous change.
Why is Appreciative Inquiry unique in change management?
It builds on strengths, not problems.
What was John’s overall outcome?
A system for lasting, positive transformation.
PS-036
Why did Dan hold a meeting?
To build resilience for upcoming changes.
How can a positive outlook help?
It reduces fear and encourages adaptability.
Why is purpose important in change?
Clear goals keep employees motivated and focused.
How can uncertainty be managed?
By exploring flexible approaches and strategies.
What role do structured methods play?
They provide clarity in unclear situations.
How did employees adjust overall?
They adapted while staying productive and efficient.
PS-036
Why did Dan emphasize resiliency?
Multiple changes required adaptable employees.
How does positivity support resilience?
It reduces stress and encourages adaptability.
Why is purpose important during disruption?
Purpose provides direction and long-term focus.
How can uncertainty be addressed effectively?
Explore flexible solutions and alternatives.
Why use structured approaches in ambiguity?
They simplify complexity and guide actions.
What role does experimentation play?
It builds confidence through proactive learning.
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Why did Lynn study employee adaptability?
To strengthen flexibility across the company.
What trait did flexible employees display?
They were excellent team players.
How did flexibility help during brainstorming?
It produced a wider range of solutions.
What two dimensions define flexibility?
Flexible thinking and social flexibility.
How can employees build flexible thinking?
Suspend judgment and explore multiple perspectives.
How did Lynn prepare the company for change?
By applying five flexibility-building steps.