Empower every voice. Embrace every difference. Build better workplaces.
Be the Change. Smash Bias. Speak Up. Build Inclusive Workplaces Where Everyone Thrives—No Exceptions, No Excuses
Learning Objectives
By the end of this course, you will be able to:
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Define diversity and explain key historical, legal, and social contexts.
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Recognize and challenge stereotypes and biases in workplace interactions.
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Identify and apply strategies to break down personal and institutional barriers to inclusion.
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Demonstrate effective verbal communication techniques in diverse settings.
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Interpret and utilize non-verbal cues to enhance inclusive communication.
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Proactively foster a diverse and inclusive work environment.
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Recognize discrimination and choose appropriate courses of action to address it.
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Respond appropriately when personally involved in a diversity-related complaint.
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Manage diversity complaints as a team leader or manager with professionalism and integrity.
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Implement organization-wide protocols for addressing and learning from diversity complaints.
Course curriculum
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How to Navigate Your Course
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Welcome!
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Overview
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Learning Goals
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Overview
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Key Terms and Concepts
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A Short History of Diversity
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Understanding Diversity Laws
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Activity || Exploring Diversity Concepts
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Activity || Test Your Diversity Knowledge
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Scenario Exploration
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2 || Review Questions
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Overview
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Distinguishing Between Stereotypes and Biases
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Activity || Identifying Biases and Stereotypes
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Becoming Aware of Personal Bias
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Assessing the Effects of Stereotyping
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Activity || Reflecting on Stereotypes
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Scenario Exploration
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3 || Review Questions
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Overview
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Changing Personal Mindsets
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Encouraging Change at Work
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Advocating for Broader Social Change
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Scenario Exploration
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4 || Review Questions
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Overview
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Improving Spoken Communication
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Activity || Practicing Active Listening
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Mastering Question Techniques
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Key Strategies for Clear Communication
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Activity || Using Engaging Voice Tones
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Scenario Exploration
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5 || Review Questions
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About this course
- $25.00
- 90 lessons