For the better part of every day, we are communicating to and with others.

Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. The Communication Strategies course will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
Enroll Now for Only $25 (Certificate Included)

Learning Objectives

By the end of this course, you will be able to:

  • Understand what communication is and establish common ground with others

  • Identify ways that communication can happen

  • Identify barriers to communication and how to overcome them

  • Develop your non-verbal and paraverbal communication skills

  • Use the STAR method to speak on the spot

  • Listen actively and effectively

  • Ask good questions

  • Use appreciative inquiry as a communication tool

  • Adeptly converse and network with others

  • Identify and mitigate precipitating factors

Course curriculum

    1. How to Navigate Your Course

    1. Welcome

    2. Overview

    3. Learning Goals

    4. Initial assignment

    1. Overview

    2. Defining Communication

    3. Ways We Communicate

    4. Essential Elements of Effective Communication

    5. Scenario Exploration

    6. Module 2 || Review Questions

    1. Overview

    2. Typical Obstacles in Communication

    3. Language-Related Challenges

    4. Interactive Language Barrier Activity

    5. Cultural Norms and Their Impact

    6. Time and Contextual Influences

    7. Scenario Exploration

    8. Module 3 || Review Questions

    1. Overview

    2. Insights from the Mehrabian Research

    3. Reading Physical Cues

    4. Understanding Gestures and Movements

    5. Body Language Interpretation Game

    6. Scenario Exploration

    7. Module 4 || Review Questions

    1. Overview

    2. The Role of Pitch in Speech

    3. How Tone Shapes Messages

    4. Tone in Feedback Delivery

    5. Controlling the Pace of Speaking

    6. Scenario Exploration

    7. Module 5 || Review Questions

About this course

  • $25.00
  • 86 lessons
  • 0 hours of video content

  • Study Model

    Online - Certificate of Completion Included

  • Duration

    Self Paced

  • Accreditation

    Accredited by The American Council of Training and Development (ACTD - USA)