Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers.

Master Supply Chains. Lower Costs. Boost Performance. Drive Strategic Success Across Global Operations.

Unlock the full power of supply chain mastery. This course empowers you to optimise systems, forecast with precision, reduce costs without sacrificing quality, and lead strategically at every level—operational, tactical, and strategic. Discover the secrets behind efficient flows, resilient networks, and value-driven customer satisfaction. You’ll explore real-world tools, key terminology, and proactive event management to elevate your organisation’s performance. Designed for experienced professionals, this is not just learning—it’s transformation.
Enroll Now for Only $28 (Certificate Included)

Learning Objectives

By the end of this course you will be able to:

  • Explain how supply chain management directly impacts customer satisfaction and organisational performance.

  • Define critical supply chain terms such as procurement, forecasting, and carrying cost.

  • Describe the functions of inventory, order generation, and returns management.

  • Distinguish between strategic, tactical, and operational levels of supply chain management.

  • Apply the five-stage supply chain process: Plan, Source, Make, Deliver, Return.

  • Illustrate the three primary flows of supply chains: product, information, and finances.

  • Implement inventory control strategies using tools such as JIT systems and inventory calculators.

  • Identify and analyse the roles of suppliers, producers, and customers in supply chain networks.

  • Utilise dashboards, RFID, and SKU systems for effective tracking and monitoring.

  • Manage supply chain events proactively by anticipating inventory issues, supplier alerts, and bottlenecks.

Course curriculum

    1. How to Navigate Your Course

    1. Overview

    2. Learning Goals

    3. Initial Task

    1. Overview

    2. Enhancing Customer Experience

    3. Boosting Operational Efficiency

    4. Reducing Expenses

    5. Supporting Product Innovation

    6. Exercise: Smart Performance Improvement

    7. Scenario Exploration

    8. Module 2 || Review Questions

    1. Overview

    2. Understanding Procurement

    3. Upstream vs. Downstream Processes

    4. Role of Raw Materials

    5. Demand Forecasting

    6. Cost of Holding Inventory

    7. Exercise: Forecasting and Inventory Costs

    8. Scenario Exploration

    9. Exercise: Outback Camping Case Study

    10. Module 3 || Review Questions

    1. Overview

    2. Managing Inventory

    3. Creating Orders

    4. Processing Orders

    5. Completing Orders

    6. Handling Returns

    7. Scenario Exploration

    8. Exercise: Mid-Sized Business Challenge

    9. Module 4 || Review Questions

    1. Overview

    2. Strategic Planning in the Supply Chain

    3. Tactical Planning in the Supply Chain

    4. Day-to-Day Operational Planning

    5. Exercise: Operations in Action

    6. The Bullwhip Effect Explained

    7. Scenario Exploration

    8. Module 5 || Review Questions

About this course

  • $25.00
  • 92 lessons

  • Study Model

    Online Certificate of Completion Included

  • Duration of Study

    7 – 8 hrs

  • Accreditation

    Pending

  • Skill Level

    Beginner - Intermediate