Supply Chain Management improves the coordination and relationship between Suppliers, Producers, and Customers.

Master Supply Chains. Lower Costs. Boost Performance. Drive Strategic Success Across Global Operations.

Unlock the full power of supply chain mastery. This course empowers you to optimise systems, forecast with precision, reduce costs without sacrificing quality, and lead strategically at every level—operational, tactical, and strategic. Discover the secrets behind efficient flows, resilient networks, and value-driven customer satisfaction. You’ll explore real-world tools, key terminology, and proactive event management to elevate your organisation’s performance. Designed for experienced professionals, this is not just learning—it’s transformation.
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Learning Objectives

By the end of this course you will be able to:

  • Explain how supply chain management directly impacts customer satisfaction and organisational performance.

  • Define critical supply chain terms such as procurement, forecasting, and carrying cost.

  • Describe the functions of inventory, order generation, and returns management.

  • Distinguish between strategic, tactical, and operational levels of supply chain management.

  • Apply the five-stage supply chain process: Plan, Source, Make, Deliver, Return.

  • Illustrate the three primary flows of supply chains: product, information, and finances.

  • Implement inventory control strategies using tools such as JIT systems and inventory calculators.

  • Identify and analyse the roles of suppliers, producers, and customers in supply chain networks.

  • Utilise dashboards, RFID, and SKU systems for effective tracking and monitoring.

  • Manage supply chain events proactively by anticipating inventory issues, supplier alerts, and bottlenecks.

Course curriculum

    1. Welcome

    2. Overview

    3. Learning Goals

    4. Initial Task

    1. Overview

    2. Enhancing Customer Experience

    3. Boosting Operational Efficiency

    4. Reducing Expenses

    5. Supporting Product Innovation

    6. Improving performance is Smart

    7. Scenario Exploration

    8. Module 2 || Review Questions

    1. Overview

    2. Understanding Procurement

    3. Upstream vs. Downstream Processes

    4. Role of Raw Materials

    5. Demand Forecasting

    6. Cost of Holding Inventory

    7. Forecasting and carrying costs

    8. Scenario Exploration

    9. Module 3 || Review Questions

    1. Overview

    2. Managing Inventory

    3. Creating Orders

    4. Processing Orders

    5. Completing Orders

    6. Handling Returns

    7. A big problem for a medium sized company

    8. Scenario Exploration

    9. Module 4 || Review Questions

    1. Overview

    2. Strategic Planning in the Supply Chain

    3. Tactical Planning in the Supply Chain

    4. Day-to-Day Operational Planning

    5. Operations

    6. The Bullwhip Effect Explained

    7. Scenario Exploration

    8. Module 5 || Review Questions

    1. Overview

    2. Planning Stage

    3. Sourcing Stage

    4. Manufacturing Stage

    5. Delivery Stage

    6. Returns Process

    7. Return Policies

    8. Case Study of PE Engineering

    9. Scenario Exploration

    10. Module 6 || Review Questions

About this course

  • $70.00
  • 90 lessons

  • Study Model

    Self-Paced

  • Duration of Study

    7 – 8 hrs

  • Accreditation

    CPD Accredited Certificate Included

  • Skill Level

    Beginner - Intermediate