Lead with Clarity. Delegate with Purpose. Excel as a Supervisor.

Master the Art of Leadership. Set Goals, Delegate Powerfully, and Transform Teams Through Confident, Strategic Supervision.

This powerful course gives you the tools to supervise with confidence. You’ll learn how to set expectations, delegate effectively, manage time like a pro, and provide constructive feedback. Built for professionals ready to lead, it empowers you to handle conflicts, manage special situations, and grow high-performing teams. With every module, you’ll gain clarity, skill, and momentum. Supervision is no longer a challenge—it becomes your competitive edge.
Enroll Today for Only $12 (Certificate Included)

Learning Objectives

By the end of this course , you will be able to:

  • Define task-specific requirements and set clear, written expectations for team members.

  • Apply SMART and 3P frameworks to set and align individual and team goals.

  • Identify appropriate strategies to assign work using dictatorial, collaborative, and apple-picking methods.

  • Evaluate and implement the most effective level of delegation based on task risk and employee readiness.

  • Execute a structured delegation process including selection, instruction, monitoring, and feedback.

  • Deliver constructive and actionable feedback using methods like the STEBAH and open-faced sandwich models.

  • Apply prioritization tools like the 80/20 rule and Eisenhower Matrix to maximize time management.

  • Mediate team conflicts fairly and effectively using the OPEN conflict resolution model.

  • Adapt leadership strategies for unique scenarios such as internal promotions or forming new teams.

  • Develop a sustainable growth mindset through curiosity, frontline learning, and continuous leadership development.

Course curriculum

    1. How to Navigate Your Course

    1. Overview

    2. Course Objectives

    3. Initial Task

    1. Overview

    2. Clarifying Job Requirements

    3. Spotting Areas for Growth and Improvement

    4. Expressing Expectations Verbally

    5. Documenting Expectations

    6. Exercise: Written Expectations Template

    7. Scenario Exploration

    8. Module 2 || Review Questions

    1. Overview

    2. How Goals Cascade Through the Organization

    3. Setting SMART Goals

    4. The Three P’s of Goal Setting

    5. Exercise: Identifying Goal Gaps

    6. Coaching Others to Set Goals

    7. Scenario Exploration

    8. Module 3 || Review Questions

    1. Overview

    2. Core Principles of Assigning Tasks

    3. Top-Down (Dictatorial) Approach

    4. Task Picking (Apple-Picking) Method

    5. Team-Based (Collaborative) Approach

    6. Scenario Exploration

    7. Module 4 || Review Questions

    1. Overview

    2. Delegation Level 1: Full Oversight

    3. Delegation Level 2: Moderate Oversight

    4. Delegation Level 3: Full Autonomy

    5. Scenario Exploration

    6. Module 5 || Review Questions

About this course

  • $25.00
  • 82 lessons
  • 0 hours of video content

  • Study Model

    Online - Certificate of Completion Included

  • Duration

    7 – 8 hrs

  • Accreditation

    Pending

  • Skill Level

    Intermediate