“Transform culture, amplify respect—start with sensitivity.”

Respect isn’t optional. Be the reason your workplace thrives—lead with empathy, courage, and unshakable inclusion.

Step into leadership that champions inclusion. This powerful course challenges bias, breaks stereotypes, and equips you to handle conflict with integrity and confidence. You’ll learn to build an empathetic, respectful workplace—where every voice matters. Through bold, practical strategies, uncover how sensitivity drives productivity, innovation, and morale. Whether you’re leading teams or shaping culture, this training is your toolkit for meaningful, measurable impact. Be the change that builds better workspaces.
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Learning Objectives

By the end of this course, you will be able to:

  • Define sensitivity training and explain its importance in fostering a respectful, inclusive workplace.

  • Identify the personal and organizational benefits of practicing sensitivity and cultural awareness.

  • Distinguish between explicit and implicit stereotypes and their effects on workplace culture.

  • Recognize different forms of discrimination and understand employer responsibilities under law.

  • Address and reduce sex and gender-based stereotypes within hiring and promotion practices.

  • Explore how to counteract age-related stereotypes to foster multigenerational collaboration.

  • Evaluate the impact of disability-related assumptions and implement inclusive workplace practices.

  • Understand religious sensitivity and apply best practices for respectful interfaith engagement.

  • Design and publish clear, effective complaint-handling processes to address discrimination or bias.

  • Conduct fair investigations and take appropriate action on reported incidents with professionalism and integrity.

Course curriculum

    1. Welcome

    2. Overview

    3. Course Objectives

    1. Overview

    2. Understanding the Concept

    3. Target Audience

    4. Objectives

    5. Scenario Exploration

    6. Module Two || Review Questions

    1. Overview

    2. Increasing Understanding

    3. Better Collaboration

    4. Adopting New Practices

    5. Building a High-Performance Culture

    6. Scenario Exploration

    7. Module Three || Review Questions

    1. Overview

    2. Clear and Open Biases

    3. Unconscious Biases

    4. The Role of Stereotypes

    5. Impact on People and Workplaces

    6. Scenario Exploration

    7. Module Four || Review Questions

    1. Overview

    2. Duties of Employers

    3. Best Practices for HR

    4. Facing Uncomfortable Truths

    5. Breaking Down Stereotypes

    6. Scenario Exploration

    7. Module Five || Review Questions

    1. Overview

    2. Leadership Duties

    3. Effective HR Strategies

    4. Facing the Hard Truths

    5. Strategies for Change

    6. Scenario Exploration

    7. Module Six || Review Questions

About this course

  • $50.00
  • 76 lessons

  • Study Model

    Self-Paced

  • Duration

    4 – 5 hrs

  • Accreditation

    CPD Accredited Certificate Included

  • Skill Level

    Intermediate - Advanced