Turn Every "No" Into a Definite "Yes"!
Crush Doubt. Embrace Objections. Win Every Sale Like a Champion Who Never Quits.
Learning Objectives
By the end of this course, you will be able to:
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Identify and analyze the three main factors that drive sales objections: skepticism, misunderstanding, and stalling.
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Transform objections into buying opportunities by reframing them as questions or advantages.
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Apply strategic questioning techniques to uncover the true reasons behind objections.
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Find points of agreement with prospects to build rapport and facilitate sales success.
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Guide clients to resolve their own objections through targeted questioning and negotiation.
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Deflate common objections proactively by addressing them before they escalate.
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Detect and address unvoiced objections using empathetic communication and probing skills.
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Implement the five-step method to systematically overcome objections and build trust.
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Practice essential dos and don’ts to maintain professionalism and credibility during sales conversations.
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Apply powerful closing techniques to confidently seal deals and reinforce customer trust.
Course curriculum
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How to Navigate Your Course
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Introduction
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Workshop Objectives
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Pre-Assignment
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Overview
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Overcoming Skepticism
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Interactive | Addressing Skepticism
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Clarifying Misconceptions
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Managing Delays and Stalling
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Scenario Exploration
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Module 2 || Review Questions
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Overview
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Reframing Objections as Questions
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Interactive | Practice Reframing Objections
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Turning Objections into Buying Incentives
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Interactive | Finding the Buying Reason
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Scenario Exploration
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Module 3 || Review Questions
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Overview
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Asking the Right Questions
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Interactive | Formulating Effective Questions
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Frequently Heard Objections
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Core Techniques for Response
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Scenario Exploration
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Module 4 || Review Questions
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Overview
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Explaining Features and Benefits
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Interactive | Highlighting Value
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Pinpointing Your Unique Value Proposition
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Interactive | Your Unique Selling Point
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Agreeing Tactfully to Move Forward
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Interactive | Strategic Agreement
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Scenario Exploration
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Module 5 || Review Questions
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About this course
- $25.00
- 84 lessons