"Master the Art of Executive Support — Become the Secret Weapon Behind Every Success."

Own Every Room. Command Every Detail. Rise as the Indispensable Force Behind Leadership Success.

Elevate your career with Personal Assistance and Secretarial Mastery. This powerhouse course sharpens your skills in executive support, leadership communication, time management, and organizational excellence. Through dynamic modules and real-world practice, you will master the art of anticipation, discretion, and influence. Prepare to become the unseen yet unstoppable catalyst behind business success. The journey to mastery begins with you — command it.
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Course curriculum

    1. Welcome!

    2. Overview

    3. Course Objectives

    4. Initial Task

    1. Overview

    2. Adjusting to Your Manager’s Work Style

    3. Predicting Their Needs

    4. Clarifying Your Role and Duties

    5. Knowing When to Step Up

    6. Worksheet: || Style

    7. Scenario Exploration

    8. Module 2 || Review Questions

    1. Overview

    2. Understanding Social Intelligence

    3. Worksheet: || Define Responsibilities

    4. Fundamentals of Business Knowledge

    5. Running an Efficient Office

    6. Practicing Active Listening

    7. Scenario Exploration

    8. Module 3 || Review Questions

    1. Overview

    2. Managing Calendars Effectively

    3. Worksheet:|| Initiative

    4. Staying Flexible with Last-Minute Changes

    5. Helping Others Stay on Task

    6. Using the Urgent-Important Framework

    7. Worksheet: || Urgent / Important

    8. Scenario Exploration

    9. Module 4 || Review Questions

    1. Overview

    2. Structuring a Meeting Agenda

    3. Worksheet: || Agenda

    4. Taking Meeting Minutes

    5. Managing Meeting Time

    6. Adapting for Group Size

    7. Scenario Exploration

    8. Module 5 || Review Questions

    1. Overview

    2. Professional Email Practices

    3. Worksheet: || Email

    4. Operating Office Equipment

    5. Navigating Software and Computers

    6. Strengthening Communication Skills

    7. Scenario Exploration

    8. Module 6 || Review Questions

About this course

  • $50.00
  • 92 lessons

Learning Objectives

By the end of this course, you will be able to:

  • Adapt seamlessly to different management styles and anticipate executive needs with precision.

  • Apply critical administrative soft skills like social intelligence, business acumen, and active listening for peak performance.

  • Master time management tools and techniques to optimize both personal and executive schedules.

  • Plan, manage, and lead meetings effectively, from agenda creation to time-keeping and follow-up.

  • Utilize essential office tools, technology, and business communication systems with confidence.

  • Demonstrate expert gatekeeping by filtering information, saying "no" diplomatically, and handling difficult individuals professionally.

  • Develop structured organizational systems that prioritize tasks and support goal achievement.

  • Uphold confidentiality standards, manage sensitive information securely, and navigate sticky situations with professionalism.

  • Execute special tasks like project management, trade show coordination, client interactions, and social media management.

  • Cultivate ongoing personal growth and leadership-level support capabilities through continuous improvement and strategic action planning.

  • Study Model

    Self-Paced

  • Duration

    6 – 7 hrs

  • Accreditation

    CPD Accredited

  • Skill Level

    Intermediate - Advanced