Managing Managers

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Unlock the true potential of your managers — lead leaders, not just teams.

Forge Leaders, Shape Success: Build Bold, Fearless Managers Who Drive Real Change and Unstoppable Growth.

Managing managers demands more than supervision — it requires visionary leadership. In this dynamic course, you’ll master the art of coaching, motivating, and empowering managers to reach new heights. You will learn practical strategies to drive performance, measure growth, and build high-impact teams that flourish independently. Designed for ambitious leaders, this program transforms how you develop leadership excellence from the inside out. Step up, ignite greatness, and make your mark where it matters most.

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Learning Objectives

By the end of this course, you will be able to:

Set clear goals and create a shared vision when grooming new managers.
Coach and mentor managers effectively through performance reviews and ongoing feedback.
Foster critical thinking by offering advice instead of direct solutions.
Measure managerial performance using clear objectives, feedback, and evaluation criteria.
Design motivational strategies through resources, incentives, and recognition.
Identify early signs of poor management and implement corrective actions.
Build trust and autonomy within a team of managers without micromanaging.
Handle employee complaints about managers with fairness, confidentiality, and action.
Know when to intervene decisively to prevent legal, financial, or safety issues.
Reinforce key leadership traits that sustain long-term team success.

Course curriculum

1. Welcome!
2. Overview
3. Course Objectives
1. Overview
2. Establish Clear Goals
3. Worksheet: || Manager Goals
4. Worksheet: || Creating a Shared Vision
5. Authority (What They Can and Cannot Do)
6. Develop a Collective Vision
7. Increased Learning Leads to Increased Responsibility
8. Scenario Exploration
9. 2 || Review Questions
1. Overview
2. Crafting Performance Reviews
3. Worksheet: || A New Manager’s Responsibilities
4. Deliver Clear and Prompt Feedback
5. Acknowledge Publicly, Correct Privately
6. Worksheet: || Creating a Performance Review
7. Keep Your Door Open
8. Worksheet: || Public vs. Private
9. Scenario Exploration
10. 3 || Review Questions
1. Overview
2. Provide Guidance, Not Answers
3. Worksheet: || Making Yourself More Available
4. Foster a Supportive Atmosphere
5. Encourage Ownership
6. 360-Degree Feedback
7. Worksheet: || Building Ownership with Managers
8. Scenario Exploration
9. 4 || Review Questions
1. Overview
2. Adhering to Their Budget
3. Establishing Measurable Goals
4. Worksheet: || 360 Degree Feedback
5. Feedback from Higher Levels
6. Worksheet: || Budget Tools
7. Collaborate on Evaluation Criteria
8. Scenario Exploration
9. 5 || Review Questions
1. Overview
2. Provide Essential Resources
3. Worksheet: || Goals vs. Objectives
4. Worksheet: || Skip Level Feedback
5. Bonuses and Rewards
6. Acknowledge Good Work
7. Keep Them Engaged and Challenged
8. Worksheet: || Identify Needed Resources
9. Scenario Exploration
10. 6 || Review Questions
1. Overview
2. Unmet Deadlines
3. Worksheet: || Identifying Correct Bonus and Incentives
4. High Team Turnover
5. Worksheet: || Making Things Challenging
6. Declining Customer Retention
7. Stagnant or Minimal Growth
8. Worksheet: || Manager Missed Deadlines
9. Scenario Exploration
10. 7 || Review Questions
1. Overview
2. Steer Clear of Micromanagement
3. Worksheet: || Negative Manager Types
4. Promote Transparent and Honest Communication
5. Worksheet: || Encouraging Growth in Managers
6. Recognize and Reward Initiative
7. Trust with Accountability
8. Scenario Exploration
9. 8 || Review Questions
1. Overview
2. Maintain Confidentiality
3. Worksheet: || Stop Micromanaging
4. Listen to All Perspectives
5. Guide or Assign the Resolution
6. Worksheet: || Open and Honest Communication
7. Check In with the Manager or Team Member
8. Worksheet: || Keeping Employee Confidentiality
9. Scenario Exploration
10. 9 || Review Questions
1. Overview
2. Hazardous or Risky Incidents
3. Worksheet: || To Coach or to Delegate?
4. Potential Legal Consequences
5. Worksheet: || Identify Additional Resources Available
6. Significant Financial Impacts
7. Worksheet: || How to Handle Unsafe or Dangerous Events
8. Ongoing Issues Despite Prior Coaching
9. Worksheet: || How to Handle Legal Ramification Situations
10. Scenario Exploration
11. 10 || Review Questions
1. Overview
2. Show Belief in Their Capabilities
3. Lead by Example
4. Worksheet: || How to Handle Severe Financial Costs Events
5. Maintain an Open-Door Policy
6. Worksheet: || How to Handle Repeated Failed Actions/Behaviors
7. Worksheet: || Having Confidence in Your Employee
8. Their Achievements Reflect on You Too
9. Scenario Exploration
10. 11 || Review Questions
1. Overview
2. Constructive Input
3. Action Plan
1. Recommended Reading List

About this course

$50.00
104 lessons

Study Model

Self-Paced
Duration

7 – 8 hrs
Accreditation

CPD Accredited
Skill Level

Intermediate - Advanced