Lean Process And Six Sigma

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Cut the waste. Control the chaos. Create world-class processes.

Lead with Precision. Improve with Purpose. Build Systems That Never Settle for Average.

Unlock the secrets of operational excellence with Lean and Six Sigma. This beginner-friendly course empowers you to eliminate waste, reduce variation, and master continuous improvement—skills that transform ordinary processes into extraordinary performance. You’ll discover how data, discipline, and design-thinking collide to boost quality, customer satisfaction, and profitability. Build a mindset that challenges limits and creates lasting value—because "good enough" is never enough.

Enroll Now for Only $25 (Certificate Included)

Learning Objectives

By the end of this course you will be able to:

Understand the principles of Lean and Six Sigma and how they integrate into business improvement.
Explain the 14 principles of the Toyota Way and how they influence lean thinking.
Identify the components of the TPS House, including Just-In-Time and Jidoka.
Apply the Five Principles of Lean to analyze and streamline business processes.
Utilize the Kano Model to align product development with customer satisfaction.
Recognize and categorize the different types of waste using the Muda, Mura, and Muri framework.
Distinguish between common and special cause variations in process performance.
Evaluate complexity in business operations and propose strategies to simplify and optimize.
Use the PDSA and DMAIC cycles to implement continuous improvement initiatives.
Apply key tools from the Improvement Toolkit, including Gemba, Genchi Genbutsu, and Kaizen, to solve real-world operational problems.

Course curriculum

1. How to Navigate Your Course
1. Welcome
2. Overview
3. Learning Goals
4. Review of Pre-Course Assignment
1. Overview
2. Introduction to Six Sigma
3. What Is Lean Methodology?
4. The Origins of Lean Thinking
5. Understanding the Toyota Production System (TPS)
6. Exercise || Exploring the TPS House
7. Guiding Principles of Toyota
8. Exercise || Creating My Personal Improvement Plan
9. Scenario Exploration
10. 2 || Review Questions
1. Overview
2. Guiding Principles
3. Operational Flow
4. Teamwork and Collaborations
5. Exercise || Exploring the 4P Model
6. Approaches to Solving Issues
7. Exercise || Applying the Five Whys Technique
8. Example Activity || Using the Five Whys
9. Scenario Exploration
10. 3 || Review Questions
1. Overview
2. Objectives of the Toyota Production System
3. Pillar One: Just-In-Time Processes
4. Pillar Two: Jidoka – Building Quality into the Process
5. Continuous Improvement with Kaizen
6. Core Elements Supporting the System
7. Scenario Exploration
8. 4 || Review Questions
1. Overview
2. Defining Customer Value
3. Mapping the Value Stream
4. Exercise || Creating a Spaghetti Diagram
5. Streamlining Workflow
6. Exercise || Enhancing Flow Efficiency
7. Implementing a Pull System
8. Striving for Continuous Excellence
9. Scenario Exploration
10. 5 || Review Questions
1. Overview
2. Fundamental Customer Expectations
3. Features That Meet Customer Needs
4. Exercise || Identifying Satisfiers (Refrigerator Example)
5. Features That Exceed Expectations
6. Using the Kano Model for Customer Insight
7. Exercise || Customer Delight Analysis (Hotel Example)
8. Scenario Exploration
9. 6 || Review Questions
1. Overview
2. Eliminating Waste (Muda)
3. Reducing Inconsistency (Mura)
4. Avoiding Overburden (Muri)
5. Identifying Modern Forms of Waste
6. Scenario Exploration
7. 7 || Review Questions
1. Overview
2. Understanding Common Cause Variation
3. Identifying Special Cause Variation
4. The Risks of Overcorrecting Processes
5. Structural Factors That Influence Variation
6. Scenario Exploration
7. 8 || Review Questions
1. Overview
2. Understanding Process Complexity
3. Sources of Operational Complexity
4. Strategies to Reduce Complexity
5. Scenario Exploration
6. 9 || Review Questions
1. Overview
2. The PDSA Model for Continuous Improvement
3. DMAIC: A Structured Approach to Improvement
4. Exercise || Applying the DMAIC Framework
5. Scenario Exploration
6. 10 || Review Questions
1. Overview
2. Go to the Source (Gemba)
3. Observe the Real Place and Data (Genchi Genbutsu)
4. Key Insights from Womack’s Lean Principles
5. Exercise || Creating a Value Stream Map
6. Continuous Improvement Through Kaizen
7. Steps for Putting Lean Into Action
8. Exercise || Designing a Six Sigma-Aligned Organization
9. Scenario Exploration
10. 11 || Review Questions
1. Introduction
2. Feedback
1. Action Plan
2. Recommended Reading List

About this course

$25.00
92 lessons

Study Model

Online Certificate of Completion Included
Duration of Study

10-11 hrs
Accreditation

Pending
Skill Level

Beginner