"Unlock the power of what your people know—turn insight into impact."

Transform Ideas into Action: Empower Your Organization with Strategic Knowledge Management to Drive Innovation, Efficiency, and Competitive Edge

This powerful course empowers you to harness knowledge as a strategic asset. You'll learn how to identify, capture, and transform both explicit and tacit knowledge into actionable insight—fueling smarter decisions and faster innovation. With practical tools, real-world models, and dynamic strategies, you’ll be equipped to design and lead a knowledge management program that drives results. Whether scaling systems or shaping culture, this course puts you at the forefront of organizational transformation. Discover how knowledge—when managed right—creates value beyond measure.
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Learning Objectives

By the end of this course, you will be able to:

  • Explain the core concepts and workplace value of knowledge management.

  • Differentiate between data, information, tacit and explicit knowledge, and identify their roles in knowledge systems.

  • Describe the phases of the knowledge management lifecycle and their practical application.

  • Evaluate and apply modern knowledge management paradigms to organizational strategies.

  • Compare and contrast key KM models including SECI, Wiig, Kakabadse, and Boisot.

  • Develop a compelling business rationale and case for implementing knowledge management.

  • Customize a knowledge management definition tailored to organizational goals and culture.

  • Design and lead a knowledge management implementation plan, including stakeholder engagement and budgeting strategies.

  • Apply tools and techniques for knowledge creation, capture, sharing, and integration.

  • Assess knowledge management maturity and maintain momentum through continuous learning, innovation, and cultural alignment.

Course curriculum

    1. Welcome!

    2. Overview

    3. Learning Goals

    1. Overview

    2. Defining Knowledge

    3. Worksheet: || Knowledge Management Defined

    4. Understanding Knowledge Management

    5. Worksheet: || Knowledge Management Application

    6. A Short History of KM

    7. How KM Works in the Workplace

    8. Worksheet: || K.I.D — Knowledge, Information, Data

    9. Scenario Exploration

    10. 2 || Review Questions

    1. Overview

    2. Distinguishing Data, Information, and Knowledge

    3. Worksheet: ||Tacit–Explicit Knowledge

    4. Tacit Knowledge Explained

    5. What is Explicit Knowledge?

    6. Mapping Knowledge Conversion Types

    7. Worksheet:|| Knowledge Conversion Categories

    8. Scenario Exploration

    9. 3 || Review Questions

    1. Overview

    2. Episodes in Knowledge Flow

    3. Capturing and Acquiring Knowledge

    4. Managing What You Know

    5. Integrating Knowledge Across the Organization

    6. Scenario Exploration

    7. 4 || Review Questions

    1. Overview

    2. Old vs. New KM Paradigms

    3. Worksheet: || The Knowledge Management (KM) Life Cycle

    4. Introducing the Modern KM Approach

    5. Worksheet: || The New Knowledge Management Paradigm

    6. Practical Uses of Modern KM

    7. Worksheet: || Applying Knowledge Management

    8. The Endgame of Knowledge Strategy

    9. Scenario Exploration

    10. 5 || Review Questions

    1. Overview

    2. The SECI Model (Nonaka & Takeuchi)

    3. Worksheet: || KM Endgame — Aligning Knowledge Management with Business Strategy

    4. Wiig's Knowledge Management Framework

    5. Worksheet: || SECI Model — The Spiral of Knowledge Creation

    6. The Kakabadse Framework

    7. Boisot's Knowledge Model

    8. Worksheet: || Wiig Model — Strategies for Organizational Knowledge Management

    9. Worksheet: || Kakabadse Model — Five Perspectives on Managing Knowledge

    10. Scenario Exploration

    11. 6 || Review Questions

About this course

  • $50.00
  • 108 lessons

  • Study Model

    Self-Paced

  • Duration

    8 – 9 hrs

  • Accreditation

    CPD Accredited

  • Skill Level

    Intermediate - Advanced