"Unlock the power of what your people know—turn insight into impact."

Transform Ideas into Action: Empower Your Organization with Strategic Knowledge Management to Drive Innovation, Efficiency, and Competitive Edge

This powerful course empowers you to harness knowledge as a strategic asset. You'll learn how to identify, capture, and transform both explicit and tacit knowledge into actionable insight—fueling smarter decisions and faster innovation. With practical tools, real-world models, and dynamic strategies, you’ll be equipped to design and lead a knowledge management program that drives results. Whether scaling systems or shaping culture, this course puts you at the forefront of organizational transformation. Discover how knowledge—when managed right—creates value beyond measure.

Learning Objectives

By the end of this course, you will be able to:

  • Explain the core concepts and workplace value of knowledge management.

  • Differentiate between data, information, tacit and explicit knowledge, and identify their roles in knowledge systems.

  • Describe the phases of the knowledge management lifecycle and their practical application.

  • Evaluate and apply modern knowledge management paradigms to organizational strategies.

  • Compare and contrast key KM models including SECI, Wiig, Kakabadse, and Boisot.

  • Develop a compelling business rationale and case for implementing knowledge management.

  • Customize a knowledge management definition tailored to organizational goals and culture.

  • Design and lead a knowledge management implementation plan, including stakeholder engagement and budgeting strategies.

  • Apply tools and techniques for knowledge creation, capture, sharing, and integration.

  • Assess knowledge management maturity and maintain momentum through continuous learning, innovation, and cultural alignment.

Course curriculum

    1. How to Navigate Your Course

    1. Welcome!

    2. Overview

    3. Learning Goals

    1. Overview

    2. Defining Knowledge

    3. Understanding Knowledge Management

    4. Activity || Clarifying KM

    5. A Short History of KM

    6. Activity || KM Through Time

    7. How KM Works in the Workplace

    8. Activity || Real-World KM Examples

    9. Scenario Exploration

    10. 2 || Review Questions

    1. Overview

    2. Distinguishing Data, Information, and Knowledge

    3. Activity || K.I.D. Breakdown

    4. Tacit Knowledge Explained

    5. What is Explicit Knowledge?

    6. Mapping Knowledge Conversion Types

    7. Activity || Exploring Conversions

    8. Scenario Exploration

    9. 3 || Review Questions

    1. Overview

    2. Episodes in Knowledge Flow

    3. Capturing and Acquiring Knowledge

    4. Managing What You Know

    5. Integrating Knowledge Across the Organization

    6. Scenario Exploration

    7. 4 || Review Questions

    1. Overview

    2. Old vs. New KM Paradigms

    3. Introducing the Modern KM Approach

    4. Activity || Exploring New Paradigms

    5. Practical Uses of Modern KM

    6. Activity || KM in Action

    7. The Endgame of Knowledge Strategy

    8. Activity || Planning Your KM Endgame

    9. Scenario Exploration

    10. 5 || Review Questions

About this course

  • $25.00
  • 109 lessons
  • Study Model

    Online - Certificate of Completion Included

  • Duration

    8 – 9 hrs

  • Accreditation

    Pending

  • Skill Level

    Intermediate - Advanced