Interpersonal Skills

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Speak to connect. Influence to inspire.

Unlock the Power Within — Lead Conversations, Build Trust, Command Every Room with Unshakable Confidence.

Master the art of human connection. This dynamic course will sharpen your communication, refine your presence, and elevate your influence. You’ll learn to listen with purpose, speak with power, and create lasting impressions in any setting. Through real-world scenarios, you'll navigate complex conversations, manage conflict gracefully, and negotiate like a pro. Transform your interpersonal skills into your greatest professional asset. Your voice has power—learn to use it.

Enroll Now for Only $25 (Certificate Included)

Learning Objectives

By the end of this course, you will be able to:

Distinguish between hearing and active listening, and apply strategies to communicate with power.
Decode body language and align non-verbal cues with verbal intent to strengthen messages.
Initiate and deepen conversations using progressive levels of disclosure and empathy.
Apply questioning techniques and summarization to keep conversations engaging and purposeful.
Use memory techniques and mnemonic devices to recall names and make impactful introductions.
Employ bridge-building and perspective-taking to influence and connect with others.
Balance emotional and logical appeals to bring people to your side effectively.
Express personal views using I-messages and contribute to consensus in discussions.
Navigate the negotiation process confidently—from preparation to closing with win-win outcomes.
Create powerful first impressions and assess social cues to enhance personal impact.

Course curriculum

1. How to Navigate Your Course
1. Welcome!
2. Overview
3. Course Objectives
4. Pre-Assignment
1. Overview
2. Listening vs. Hearing: Key Differences
3. How to Ask Effective Questions
4. Speaking with Confidence and Clarity
5. Scenario Exploration
6. 2 || Review Questions
1. Overview
2. Understanding Body Language
3. What Your Signals Really Say
4. Activity || Interpreting Body Language
5. Tone and Delivery Matter
6. Scenario Exploration
7. 3 || Review Questions
1. Overview
2. How to Start a Conversation
3. The Four Stages of Meaningful Dialogue
4. Scenario Exploration
5. 4 || Review Questions
1. Overview
2. Requesting Examples
3. Reinforcing with Repetition
4. Clarifying with Summary Questions
5. Ensuring Clarity and Detail
6. Scenario Exploration
7. 5 || Review Questions
1. Overview
2. Crafting a Memorable Introduction
3. Memory Tricks and Mnemonics
4. What to Do When You Forget a Name
5. Scenario Exploration
6. 6 || Review Questions
1. Overview
2. Understanding Their Perspective
3. Creating Common Ground
4. Standing Firm While Being Flexible
5. Scenario Exploration
6. 7 || Review Questions
1. Overview
2. The Role of Emotion in Persuasion
3. Backing Up with Facts
4. Activity || Presenting Facts Effectively
5. Pulling It All Together
6. Scenario Exploration
7. 8 || Review Questions
1. Overview
2. Using “I” Statements for Clarity
3. How to Disagree Respectfully
4. Reaching Shared Agreements
5. Scenario Exploration
6. 9 || Review Questions
1. Overview
2. Getting Ready to Negotiate
3. Making a Strong Opening
4. Navigating the Bargaining Process
5. Closing the Deal
6. Scenario Exploration
7. 10 || Review Questions
1. Overview
2. Making a Memorable First Impact
3. Reading and Responding to Situations
4. Being Passionate Without Overstepping
5. Scenario Exploration
6. 11 || Review Questions
1. Course Objective
2. Feedback
1. Action Plan
2. Recommended Reading List

About this course

$25.00
72 lessons

Study Model

Online - Certificate of Completion Included
Duration

5 – 6 hrs
Accreditation

Pending
Skill Level

Intermediate - Advanced