"Lead with impact, not authority – master the art of facilitation."

Unleash Your Power to Guide, Inspire, and Transform Teams Without Ever Saying, “Do It My Way.”

Are you ready to lead with influence, not instruction? This dynamic course on facilitation skills empowers you to guide teams with clarity, confidence, and collaboration. You’ll master the art of group-centered leadership—where consensus replaces command, and engagement drives outcomes. Through proven frameworks and practical techniques, you’ll learn to defuse tension, energize meetings, and spark breakthrough ideas. Whether you're managing conflict, building consensus, or navigating complex decisions, this training equips you to make every voice count. Elevate your leadership. Shape team success.
Enroll Now for Only $25 (Certificate Included)

Learning Objectives

By the end of this course, you will be able to:

  • Define facilitation and distinguish it from traditional leadership approaches.

  • Differentiate between content and process in group discussions and prioritize process as a facilitator.

  • Plan and structure a facilitated meeting using key preparatory techniques.

  • Apply facilitation strategies aligned with Tuckman and Jensen’s team development model.

  • Guide a group in building consensus through active participation and structured dialogue.

  • Support groups in identifying and selecting optimal decisions using tools like the multi-option technique.

  • Manage disruptive behaviours and engage difficult personalities with professionalism and empathy.

  • Prevent and address group dysfunction through ground rules, reframing, and process management.

  • Implement effective intervention strategies based on group dynamics and levels of disruption.

  • Employ practical intervention techniques, such as ICE and “boomerang it back,” to maintain group functionality.

Course curriculum

    1. How to Navigate Your Course

    1. Welcome!

    2. Overview

    3. Learning Goals

    4. Review of Pre-Course Work

    1. Overview

    2. Understanding Facilitation

    3. Exercise || Qualities of an Effective Facilitator

    4. Defining the Role of a Facilitator

    5. When to Use Facilitation

    6. Scenario Exploration

    7. 2 || Review Questions

    1. Overview

    2. Understanding the Process

    3. Exploring the Content

    4. Key Priorities for Facilitators

    5. Scenario Exploration

    6. 3 || Review Questions

    1. Overview

    2. Selecting a Facilitation Style

    3. Preparing for a Facilitated Session

    4. Exercise || Develop Your Facilitation Plan

    5. Gathering Information

    6. Exercise || Identifying Strong Facilitation Skills

    7. Scenario Exploration

    8. 4 || Review Questions

    1. Overview

    2. Phase One: Team Formation

    3. Phase Two: Navigating Conflict

    4. Phase Three: Establishing Norms

    5. Phase Four: Reaching Peak Performance

    6. Exercise || Exploring Group Development Stages

    7. Scenario Exploration

    8. 5 || Review Questions

About this course

  • $25.00
  • 77 lessons

  • Study Model

    Online (Self-paced) - Certificate of Completion Included

  • Duration

    7 – 8 hrs

  • Accreditation

    Pending

  • Skill Level

    Intermediate - Advanced