Transform conversations into catalysts for growth.

Ditch the dread, own the process, and lead with impact — performance reviews that drive results, not resentment.

Unlock the full potential of your team by mastering the art of impactful performance reviews. This course guides you through a proven, people-first appraisal process — from goal-setting and feedback to pay-for-performance strategies. You’ll learn to avoid common evaluation pitfalls, communicate expectations effectively, and foster employee growth and happiness. Whether you're a team leader or department manager, transform evaluations from dreaded tasks into opportunities that boost morale, productivity, and retention. Step into your power — deliver reviews that inspire, not intimidate.

Learning Objectives

By the end of this course, you will be able to:

  • Conduct structured and empowering annual performance reviews that strengthen team engagement.

  • Evaluate key performance categories, including company values, customer service, and production effectiveness.

  • Identify and avoid common biases and pitfalls in employee evaluations.

  • Implement a fair and motivating pay-for-performance strategy.

  • Align employee compensation with firm-wide returns and quarterly targets.

  • Communicate performance expectations with clarity, honesty, and consistency.

  • Use meaningful questions to measure and improve employee satisfaction.

  • Create a feedback culture that supports recognition, growth, and accountability.

  • Foster transparency and trust through regular communication and mentoring.

  • Elevate employee engagement by connecting individual performance to organizational goals.

Course curriculum

    1. How to Navigate Your Course

    1. Welcome!

    2. Overview

    3. Learning Goals

    1. Overview

    2. Design the Workflow

    3. Exercise || Establishing Benchmarks

    4. Define Benchmarks from the Start

    5. Align on Benchmark Expectations

    6. Run Productive Meetings

    7. Scenario Exploration

    8. 2 || Review Questions

    1. Overview

    2. Corporate Mission and Core Values

    3. Exercise || Defining Mission and Values

    4. Customer Service and Quality Assurance

    5. Problem Solving and Decision Making

    6. Manufacturing and Production

    7. Exercise || Paper Airplane Challenge

    8. Scenario Exploration

    9. 3 || Review Questions

    1. Overview

    2. Work Approach

    3. Managing Resources

    4. Effective Communication Skills

    5. Exercise || Enhancing Communication

    6. Collaboration

    7. Exercise || Building Teamwork

    8. Scenario Exploration

    9. 4 || Review Questions

    1. Overview

    2. Contrast Bias

    3. Like-me Bias

    4. Halo (or Horn) Bias

    5. Exercise || Following Instructions

    6. Central Tendency Bias

    7. Scenario Exploration

    8. 5 || Review Questions

About this course

  • $25.00
  • 85 lessons
  • Study Model

    Online (Self-paced) - Certificate of Completion Included

  • Duration

    9 – 10 hrs

  • Accreditation

    Pending

  • Skill Level

    Intermediate - Advanced