Transform conversations into catalysts for growth.
Ditch the dread, own the process, and lead with impact — performance reviews that drive results, not resentment.
Learning Objectives
By the end of this course, you will be able to:
-
Conduct structured and empowering annual performance reviews that strengthen team engagement.
-
Evaluate key performance categories, including company values, customer service, and production effectiveness.
-
Identify and avoid common biases and pitfalls in employee evaluations.
-
Implement a fair and motivating pay-for-performance strategy.
-
Align employee compensation with firm-wide returns and quarterly targets.
-
Communicate performance expectations with clarity, honesty, and consistency.
-
Use meaningful questions to measure and improve employee satisfaction.
-
Create a feedback culture that supports recognition, growth, and accountability.
-
Foster transparency and trust through regular communication and mentoring.
-
Elevate employee engagement by connecting individual performance to organizational goals.
Course curriculum
-
-
How to Navigate Your Course
-
-
-
Welcome!
-
Overview
-
Learning Goals
-
-
-
Overview
-
Design the Workflow
-
Exercise || Establishing Benchmarks
-
Define Benchmarks from the Start
-
Align on Benchmark Expectations
-
Run Productive Meetings
-
Scenario Exploration
-
2 || Review Questions
-
-
-
Overview
-
Corporate Mission and Core Values
-
Exercise || Defining Mission and Values
-
Customer Service and Quality Assurance
-
Problem Solving and Decision Making
-
Manufacturing and Production
-
Exercise || Paper Airplane Challenge
-
Scenario Exploration
-
3 || Review Questions
-
-
-
Overview
-
Work Approach
-
Managing Resources
-
Effective Communication Skills
-
Exercise || Enhancing Communication
-
Collaboration
-
Exercise || Building Teamwork
-
Scenario Exploration
-
4 || Review Questions
-
-
-
Overview
-
Contrast Bias
-
Like-me Bias
-
Halo (or Horn) Bias
-
Exercise || Following Instructions
-
Central Tendency Bias
-
Scenario Exploration
-
5 || Review Questions
-

About this course
- $25.00
- 85 lessons