Change Management

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Transform resistance into resilience—master the art of leading successful change.

Lead Boldly, Adapt Quickly, Inspire Confidence—Change is Inevitable, But Mastering It? That’s What Sets You Apart.

Change is inevitable—your ability to lead it is what defines success. This dynamic course equips you with powerful strategies to manage change, build support, and turn uncertainty into growth. Through proven techniques like Appreciative Inquiry and the WIFM approach, you’ll learn how to lead teams with confidence, manage resistance, and build organizational resiliency. Whether you're initiating transformation or navigating evolving challenges, this course empowers you to lead with clarity and courage. Be the change your organisation needs—start now.

Enroll Now for Only $25 (Certificate Included)

Learning Objectives

By the end of this course, you will be able to:

List the steps necessary for preparing a change strategy and building support for the change
Describe the WIFM – the individual motivators for change
Use needed components to develop a change management and communications plans, and to list implementation strategies
Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
Use strategies for aligning people with a change, appealing to emotions and facts
Describe the importance of resiliency and flexibility in the context of change.

Course curriculum

1. How to Navigate Your Course
1. Welcome
2. Overview
3. Learning Goals
4. Pre-Course Assignment
1. Overview
2. Exercise || Reflecting on a Previous Change
3. Shaping Your Change Strategy
4. Assembling Your Change Team
5. Scenario Exploration
6. 2 || Review Questions
1. Overview
2. Understanding Personal Benefits
3. Exercise || Conducting a SWOT Analysis
4. Gaining Buy-In and Encouragement
5. Scenario Exploration
6. 3 || Review Questions
1. Overview
2. Factors That Drive Change
3. Typical Responses to Change
4. Resources to Support the Change Journey
5. Scenario Exploration
6. 4 || Review Questions
1. Overview
2. Laying the Groundwork and Strategizing
3. Exercise || Managing the Unexpected
4. Assigning Tasks Effectively
5. Exercise || Letting Go of Micromanagement
6. Encouraging Clear and Ongoing Communication
7. Exercise || Fostering Honest Dialogue
8. Dealing with Resistance
9. Exercise || Responding to Pushback
10. Scenario Exploration
11. 5 || Review Questions
1. Overview
2. Collecting Relevant Information
3. Exercise || Conducting a Force Field Analysis
4. Responding to Questions and Challenges
5. Exercise || Case Study: Force Field Analysis at Contemporary Chemical
6. Reviewing and Adjusting Your Approach
7. Exercise || Gathering Feedback at Contemporary Chemical
8. Scenario Exploration
9. 6 || Review Questions
1. Overview
2. Facilitating Progress Meetings
3. Exercise || Focus: Content vs. Process
4. Exercise || Top Ten Tips for Running Effective Meetings
5. Recognizing Achievements
6. Communicating Outcomes and Value
7. Scenario Exploration
8. 7 || Review Questions
1. Overview
2. Objectives of Appreciative Inquiry
3. Exploring the Four Phases
4. Exercise || Understanding the Four Phases of Appreciative Inquiry
5. Real-World Applications and Case Examples
6. Roadway Express
7. British Airways
8. The Imagine Chicago project
9. Exercise || Making a Purchase Decision
10. Exercise || Appreciative Inquiry in Action at Big Box
11. Scenario Exploration
12. 8 || Review Questions
1. Overview
2. Adding an Emotional Touch
3. Backing It Up with Facts
4. Exercise || Planning Program Growth at Contemporary Chemical
5. Scenario Exploration
6. 9 || Review Questions
1. Overview
2. Understanding Resilience
3. The Value of Being Resilient
4. Five Simple Strategies for Leaders and Individuals
5. Exercise || Steps to Strengthen Resilience
6. Exercise || Progressing Toward Greater Resilience
7. Scenario Exploration
8. 10 || Review Questions
1. Overview
2. Understanding Flexibility
3. Exercise || ARUP Laboratories and Adjusting to a New Schedule
4. The Importance of Being Adaptable
5. Five Simple Strategies for Leaders and Team Members
6. Scenario Exploration
7. 11 || Review Questions
1. Course Objective
2. Feedback
1. Recommended Reading List

About this course

$800.00
87 lessons

Study Model

Online (Self-paced) - Certificate of Completion Included
Duration

6 - 7 hrs
Accreditation

Pending
Skill Level

Intermediate - Advanced