Business Etiquette

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Make every impression count. Lead with elegance.

Show Up, Speak Right, Stand Tall — Master the Unspoken Rules That Win Respect and Build Business Power.

In the business world, how you present yourself can open—or close—doors. This powerful course equips you with the skills to leave lasting impressions, build stronger professional relationships, and navigate every setting with confidence. You’ll master introductions, dining etiquette, international customs, and more. Whether you’re closing a deal, sending an email, or entering a room, you’ll know exactly how to carry yourself. Join now and turn manners into a competitive edge.

Enroll Now for Only $25 (Certificate Included)

Learning Objectives

By the end of this course, you will be able to:

Define business etiquette and explain its impact on professional relationships.
Apply effective networking techniques to make confident, lasting first impressions.
Execute proper meet-and-greet interactions, including handshake and conversation levels.
Demonstrate refined dining etiquette in both formal and casual business settings.
Navigate restaurant interactions, including ordering, tipping, and alcohol-related decisions.
Compose clear, professional emails aligned with business communication standards.
Manage business calls and voicemail with clarity and courtesy.
Craft impactful thank-you notes and distinguish between formal and informal business letters.
Dress appropriately across various business dress codes and contexts.
Apply international etiquette practices to interact effectively with global clients and partners.

Course curriculum

1. How to Navigate Your Course
1. Welcome!
2. Overview
3. Learning Goals
4. Pre-Course Assignment
1. Overview
2. Defining Etiquette
3. The Significance of Business Etiquette
4. Exercise || Conversation Scenario
5. Scenario Exploration
6. 2 || Review Questions
1. Overview
2. Crafting a Strong Introduction
3. Making a Lasting First Impression
4. Reducing Nervousness
5. Effectively Using Business Cards
6. Remembering People’s Names
7. Scenario Exploration
8. 3 || Review Questions
1. Overview
2. The Three-Step Approach
3. The Four Stages of Conversation
4. Scenario Exploration (I)
5. Scenario Exploration (II)
6. 4 || Review Questions
1. Overview
2. Familiarizing Yourself with the Place Setting
3. Proper Napkin Etiquette
4. How to Eat Your Meal
5. Dealing with Awkward Situations and Solutions
6. Scenario Exploration
7. 5|| Review Questions
1. Overview
2. How to Order at a Restaurant
3. Guidelines on Alcoholic Drinks
4. Handling the Bill
5. Tipping Etiquette
6. Scenario Exploration
7. 6 || Review Questions
1. Overview
2. Properly Addressing Your Message
3. Grammar Usage and Acronym Guidelines
4. Exercise || Email Scenario Analysis
5. Top 5 Tech Tips
6. Scenario Exploration
7. 7 || Review Questions
1. Overview
2. Creating a Professional Greeting
3. Handling Voicemail Effectively
4. Cell Phone Etiquette: Dos and Don’ts
5. Exercise || Assess Your Cell Phone Etiquette
6. Scenario Exploration
7. 8 || Review Questions
1. Overview
2. Writing Thank You Notes
3. Composing Formal Letters
4. Creating Informal Letters
5. Scenario Exploration
6. 9 || Review Questions
1. Overview
2. Understanding Color Symbolism
3. Decoding Common Dress Codes
4. Choosing the Right Attire
5. Scenario Exploration
6. 10 || Review Questions
1. Overview
2. Basic Guidelines
3. Key Considerations
4. Preparation Strategies
5. Scenario Exploration
6. 11 || Review Questions
1. Wrap-Up
2. Participant Feedback
1. Action Plan
2. Recommended Reading List

About this course

$25.00
75 lessons

Study Model

Online (Self-paced) - Certificate of Completion Included
Duration

3 - 4 hrs
Accreditation

Pending
Skill Level

Beginner - Intermediate