"Stand tall. Speak up. Succeed boldly."
Turn Self-Doubt Into Strength and Speak Like You Mean It.
Learning Objectives
By the end of this course, you will be able to:
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Define assertiveness and self-confidence, identifying the four primary communication styles.
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Recognize and overcome negative thinking patterns that obstruct personal and professional goals.
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Apply active listening and questioning techniques to enhance communication clarity and empathy.
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Set and implement SMART goals to drive assertive behavior and professional growth.
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Cultivate a strong sense of self-worth using positive self-talk and strength-based reflection.
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Leverage appearance and body language to make impactful first impressions.
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Use confident vocal techniques and “I” messages to communicate assertively and authentically.
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Deliver persuasive presentations using the STAR model, even under pressure.
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Build rapport and resolve conflicts through neuro-linguistic strategies and consensus-building tools.
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Employ strategies to navigate and manage difficult interpersonal behaviors constructively.
Course curriculum
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How to Navigate Your Course
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Welcome!
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Overview
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Learning Goals
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Pre-course Assignment
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Overview
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Defining Assertiveness
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Understanding Self-Confidence
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Interactive Exercise || “If” by Rudyard Kipling
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The Four Communication Styles
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Interactive Exercise || Identifying Your Communication Style
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Scenario Exploration
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2 || Review Questions
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Overview
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Forms of Negative Thought Patterns
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Exercise || Counterarguments to Negative Thinking
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Scenario Exploration
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Exercise || Sue's Responses
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Self-Reflection
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Exercise || Take Action!
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Scenario Exploration
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3 || Review Questions
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Overview
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Listening vs. Hearing: The Difference
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The Art of Asking Questions
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Exercise || The Practice of Asking Questions
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Non-Verbal Communication
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Scenario Exploration
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4 || Review Questions
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Overview
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The Value of Goal Setting
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Exercise || Getting Ready to Set Goals
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Creating SMART Goals
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Exercise || Practicing SMART Goal Setting
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A Challenge for You
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Exercise || Planning Your Challenge Goals
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Exercise || Documenting Your Challenge Goals
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Scenario Exploration
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5 || Review Questions
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About this course
- $25.00
- 91 lessons