appreciative inquiry

Appreciative Inquiry

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“See the strengths. Shape the future.”

Don’t just fix what’s broken. Amplify what’s brilliant. Lead change the world wants to follow.

Discover how to transform teams and culture through the power of positive thinking. This course empowers experienced professionals to harness Appreciative Inquiry—a strength-based approach to driving change by amplifying what works. You will explore models like the 4D and 4I frameworks, learn to coach and lead with positivity, and use inquiry as a catalyst for innovation. Built for those who are ready to elevate, this course offers practical tools to shift mindset, reframe challenges, and build thriving, purpose-led workplaces.

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Learning Objectives

By the end of this course, you will be able to:

Define Appreciative Inquiry and its role in fostering positive organisational culture.
Shift from problem-focused thinking to strength-based solutions.
Apply the 4D model (Discover, Dream, Design, Deliver) in team development.
Utilise the 4I model to cascade change from frontline to leadership levels.
Conduct interviews using positive, strengths-based questioning techniques.
Harness anticipatory reality to influence present decision-making.
Use positive imagery to improve creativity and performance.
Influence change by leveraging individual and collective strengths.
Coach and manage teams through Appreciative Inquiry principles.
Identify and build upon an individual’s and team's positive core.

Course curriculum

1. Welcome
2. Introduction
3. Course Objectives
4. Pre-Assignment: Appreciative Inquiry Reflection
1. An Understanding of Appreciative Inquiry
2. Introduction
3. What is Appreciative Inquiry?
4. Worksheet ||Identifying Appreciative Inquiry
5. Creating a Brighter Future
6. Worksheet || Creating My Better Future
7. Encouraging Positive Thinking Among Individuals
8. Worksheet || Engaging Others to Think Positively
9. Change the Person, Change the Organization
10. Module Two || Review Questions
1. Introduction
2. Overview
3. Changing from “What’s Wrong?” to “What’s Right?”
4. Worksheet || Wrong vs. Right
5. Focusing on Success Instead of Avoiding Mistakes
6. How Positive Language Influences Thinking
7. Reducing or Eliminating Negative Language
8. Worksheet || Removing Negative Language
9. Module Three || Review Questions
1. Introduction
2. Discovery
3. Worksheet || Four D Model - Discovery
4. Dream
5. Worksheet || Four D Model - Dream
6. Design
7. Worksheet || Four D Model - Design
8. Delivery
9. Worksheet || Four D Model - Delivery
10. Scenario Exploration
11. Module Four || Review Questions
1. Introduction and Case Study
2. Initiate
3. Activity || Initiate
4. Worksheet || Four I Model - Initiate
5. Inquire
6. Worksheet || Four I Model - Inquire
7. Imagine
8. Worksheet || Four I Model - Imagine
9. Innovate
10. Worksheet || Four I Model - Innovate
11. Module Five || Review Questions
1. Introduction and Case Study
2. Framing Positive Questions
3. Worksheet || Becoming More Positive
4. Solicit Positive Stories
5. Finding What Works
6. Worksheet || Finding Out What Works
7. Recognize the Reoccurring Themes
8. Module Six || Review Questions
1. Introduction and Case Study
2. Imagining a Successful Future Will Affect the Present
3. Worksheet || Planning Your Future Now
4. Controlling Negative Anticipation
5. Worksheet || Limit Your Negative Anticipation
6. Current Decisions Will Be Influenced Positively
7. Base It on Data and Real Examples
8. Worksheet || Basing Things on Fact or Data
9. Module Seven || Review Questions
1. Introduction and Case Study
2. Shaping Performance with Positive Imagery
3. Worksheet || Keeping Positive Imagery
4. Being Better Prepared for Adversity
5. People are More Flexible and Creative
6. Think of the Perfect Situation
7. Worksheet || The Perfect Situation
8. Module Eight || Review Questions
1. Introduction and Case Study
2. Using Strengths to Solve Challenges
3. Worksheet || Identifying My Strengths
4. Confidence Will Promote Positive Change
5. Worksheet || My Confidence
6. Inquiry is a Seed of Change
7. People Will Gravitate Towards What is Expected of Them
8. Module Nine || Review Questions
1. Introduction
2. Build Around What Works
3. Worksheet || Building Around What Works
4. Focus on Increases
5. Worksheet || Increasing My Success at Work
6. Recognize the Best in People
7. Limit or Remove Negative Comments
8. Scenario Exploration
9. Module Ten || Review Questions
1. Introduction
2. Strengths
3. Best Practices
4. Peak Experiences
5. Worksheet || My Peak Experiences
6. Successes
7. Worksheet || My Successes
8. Scenario Exploration
9. Module Eleven || Review Questions
1. Overview
2. Key Takeaways
3. Action Plan
4. Feedback
1. Recommended Reading List

About this course

$90.00
101 lessons

Study Model

Self-Paced
Duration

6 - 7 hrs
Accreditation

CPD Accredited Certificate Included
Skill Level

Intermediate to Advanced