"Master your emotions, transform your workplace."

Lead with Heart. Win with Wisdom. Elevate Every Connection, Every Conversation, Every Challenge.

Unleash your leadership potential by mastering Organizational Emotional Intelligence. In this transformative course, you will learn how to harness emotions to fuel success, build unstoppable teams, and navigate challenges with calm precision. By empowering emotional awareness, sharpening communication skills, and mastering conflict resolution, you will become the leader others aspire to follow. Elevate your influence, enhance your relationships, and turn obstacles into opportunities. Join us — because real power begins with mastering yourself.
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Learning Objectives

By the end of this course, you will be able to:

  • Define emotional intelligence and understand its critical role in workplace success.

  • Identify how emotional intelligence reduces stress, resolves conflicts, and builds strong relationships.

  • Apply key social skills such as building rapport and reading nonverbal communication to enhance workplace interactions.

  • Utilize mindfulness and cognitive techniques to manage stress and maintain emotional balance.

  • Employ emotional intelligence strategies to resolve workplace conflicts and foster collaborative team environments.

  • Strengthen interpersonal relationships through effective communication, motivation, and empathetic leadership.

  • Transform failure into growth opportunities by recognizing and learning from setbacks.

  • Develop advanced rapport-building techniques including active listening, questioning, and finding common ground.

  • Interpret and leverage body language, facial expressions, and spatial awareness for powerful communication.

  • Enhance self-awareness and empathy to better understand and support colleagues and clients.

Course curriculum

    1. Welcome!

    2. Overview

    3. Course Objectives

    4. Pre-Assignment Review

    1. Overview

    2. What Is Emotional Intelligence?

    3. Worksheet: || Definition of Emotional Intelligence

    4. Where Emotional Intelligence Began

    5. Who Benefits from Emotional Intelligence?

    6. Objectives of Emotional Intelligence Development

    7. Scenario Exploration

    8. Module 2 || Review Questions

    1. Overview

    2. Strategies to Manage Stress and Stay Calm

    3. Worksheet: || Reducing Anxiety and Stress

    4. Solving Disagreements Effectively

    5. Building and Maintaining Positive Relationships

    6. Handling Workplace Challenges

    7. Scenario Exploration

    8. Module 3 || Review Questions

    1. Overview

    2. Creating Strong Connections

    3. Understanding Unspoken Cues

    4. Recognizing Emotions in Yourself and Others

    5. Accurately Reading Others’ Feelings

    6. Worksheet: || Empathetic Awareness

    7. Scenario Exploration

    8. Module 4 || Review Questions

    1. Overview

    2. Being Present and Focused

    3. Shifting Negative Thinking

    4. Behavioral Adjustments for Calmness

    5. Sustainable Stress Relief Methods

    6. Worksheet: || Long-Term Relaxation Techniques

    7. Scenario Exploration

    8. Module 5 || Review Questions

    1. Overview

    2. Team Collaboration Skills

    3. Being Adaptable in Disagreements

    4. Respecting Others’ Views

    5. Keeping Perspective During Conflict

    6. Worksheet: || Big Picture

    7. Scenario Exploration

    8. Module 6 || Review Questions

About this course

  • $50.00
  • 89 lessons

  • Study Model

    Self-Paced

  • Duration

    6 – 7 hrs

  • Accreditation

    CPD Accredited

  • Skill Level

    Intermediate - Advanced